1. Who we are
The Register is a class and studio management platform operated by Shivakanya Tech ("we," "us"). This policy covers information we process when studios, staff, students, and parents use our websites and services (the "Service").
For questions, contact support@the-register.app.
2. Roles: studio vs. platform
Studios that use The Register typically collect student and parent information (rosters, registration, waivers, invoices). In that relationship:
- The studio is the primary controller of its roster and family data—it decides what to collect and why.
- We act as a processor / service provider for that data, hosting and processing it to provide features the studio enables.
- We are the controller for account data about studio owners and staff who sign up for The Register, billing records for platform subscriptions, and product analytics needed to run the Service.
Families with privacy questions about a specific studio's practices should contact that studio first. We can help route requests when a studio uses our tools.
3. Information we collect
Account and studio information
Name, email, password (hashed), organization name and type, studio address, plan and billing status, and settings you configure.
Student, parent, and staff data (provided by studios)
Depending on what a studio enables, this may include names, contact details, emergency contacts, class levels, attendance, waiver signatures, custom fields, invoices, payment status, and portal login identifiers.
Payment information
Card payments are processed by Stripe. We receive limited payment metadata (for example payment status, amounts, Stripe customer or account IDs)—not full card numbers. Studios connecting Stripe Express share onboarding and payout-related data with Stripe under Stripe's policies.
Usage and technical data
Logs, device/browser information, IP address, approximate location derived from IP, and product interaction events used for security, reliability, and improvement. On the production website we also use Cloudflare Web Analytics, a privacy-oriented, cookie-free page-view and performance beacon (no advertising profiles).
Communications
Support emails, in-app messages, and transactional emails we send (welcome, password reset, invoices, announcements) when configured.
4. How we use information
- Provide, secure, and improve the Service.
- Authenticate users and manage accounts and subscriptions.
- Process platform billing and enable studio tuition workflows via Stripe.
- Send transactional messages and, where permitted, product updates.
- Detect abuse, prevent fraud, and comply with legal obligations.
- Provide customer support.
We do not sell personal information. We do not use student roster data to advertise unrelated third-party products to families.
5. How we share information
We share personal information only as needed to operate the Service:
- Service providers such as hosting, email delivery, and payment processors (including Stripe), under contractual obligations to protect data.
- Studios and authorized staff who control access to their school workspace and portal.
- Legal and safety disclosures when required by law or to protect rights, security, or integrity of the Service.
- Business transfers in connection with a merger, acquisition, or asset sale, subject to appropriate confidentiality.
6. Children and student data
The Register is designed for studios that may enroll minors. We do not knowingly market the platform directly to children. Studios are responsible for collecting only what they need, obtaining parental consents where required, and configuring registration and waiver flows appropriately.
If you believe a child's information was submitted inappropriately, contact the studio and support@the-register.app.
7. Retention
We retain account and billing records for as long as the account is active and as needed for legal, tax, and dispute purposes. Studio-controlled roster data is retained while the school account remains active, unless the studio deletes it or requests deletion consistent with our capabilities and legal holds. Backups may persist for a limited period after deletion.